Refund Policy:
At SERPMaxx, we are committed to providing exceptional digital marketing and design services to our valued clients. We understand that sometimes circumstances may arise where a refund is necessary. We aim to make our refund process as straightforward and transparent as possible.
Refund Eligibility:
Digital Marketing Services: Refunds are eligible within 30 days of purchase for any unused portion of services. If you are dissatisfied with our SEO, social media marketing, or performance marketing services, you may request to from SERPMaxx.
Please remember that your previous payment is not refundable for any reason. This is because the payment was used for our clients’ expenses, such as marketing tools, employee salaries, and more.
Design Services: For graphic design, web design, and mobile application design services, refunds may be requested within 7 days of project initiation. If you are not satisfied with the initial concepts provided, you are eligible for a refund within this period.
How to Request a Refund:
To initiate the refund process, please contact our customer support team at +919652835651. Please provide your order details, the reason for the refund request, and any relevant documentation to support your claim.
Refund Processing:
Once we receive your refund request, our team will review it promptly. If your request meets our refund policy criteria, we will process the refund within 7 days. Refunds will be issued via the original payment method used for the purchase.
Non-Refundable Items:
Please note that certain items are non-refundable:
- Services already rendered or partially rendered.
- Customized design work completed as per client specifications.
- Third-party expenses incurred on your behalf, such as advertising spend.
Cancellation Policy:
For ongoing monthly services, such as SEO and social media marketing, you may cancel your subscription at any time. However, refunds for the current billing cycle will not be provided. Your cancellation will take effect at the end of the current billing period.
Contact Us:
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us. Our dedicated customer support team is here to assist you every step of the way.
Thank you for choosing SERPMaxx for your digital marketing and design needs. We appreciate the opportunity to serve you.